Nigel Smith
Client Manager & IT Consultant
Nigel is the technical point of contact for managed clients — keeping Microsoft 365, endpoints, and on-site networking running smoothly so owners can focus on the business.
About Nigel
Client-Focused IT Support
Nigel is pursuing a Bachelor of Science in Cybersecurity at BYU–Idaho (anticipated 2027), with coursework in network security, cloud architecture, systems administration, and cyber defense.
Since 2023 he has worked with Full Coverage Technologies as a cloud and IT consultant — the technical contact for managed clients across Monroe and the broader Georgia corridor. Day to day, that means Microsoft 365 administration, Exchange triage, endpoint management, and on-premises network deployments, with practical, people-first service.
His background also includes ISP technical support — configuring Ubiquiti, Cambium, and Tarana radio and fiber equipment and helping customers through network issues — and a DevOps internship at Roundsphere, where he moved production apps onto AWS CloudFormation, reduced cloud spend through RDS consolidation, and helped with Google Workspace migrations.
Certifications
- ISC² Certified in Cybersecurity (CC)
- CompTIA Security+
- CompTIA A+
- AWS Certified Cloud Practitioner
At Full Coverage Technologies
Responsibilities
- M365 tenant administration and Exchange triage
- Endpoint management for managed clients
- On-premises network infrastructure — access points and remote access
- Periodic security audits and ongoing client relationships
Technical Focus
Skills & Tools
Let's Talk
Ready to Work With Us?
The Full Coverage Technologies team is here to make your IT simple, reliable, and stress-free. Reach out to start the conversation.
Schedule a Free Consultation